Service First
Even though we manufacture, sell, and install windows, we’ve always thought of ourselves primarily as a service organization.
For over 42 years, we’ve treated our customers the same way that we’d like to be treated — with honesty and professionalism. Of all the values that we hold dear, we hold one above the rest – Integrity. In an industry that, unfortunately, has its share of questionable players and activities, we believe that integrity is both central to our success and the value that which our customers value the most.
Our warranty reflects these values. No tricks, no omissions, no small print – everything you need to know on one page that clearly and simply explains what is covered when you choose Nordik.
Our approach to sales and marketing reflects these values. We don’t inflate our list price and then promote steep discounts. We don’t employ high-pressure sales tactics. When we come into your home, we measure your windows, we answer your questions, we provide you with a detailed estimate, and then we’re on our way.
Our approach to service reflects these values. If there’s ever a problem we fix it, we make it right. We stand behind our products, people, and, most of all, our clients. We create customers for life.
Delivering Real Value to Our Customers.
Our business goal has remained the same from the day Nordik opened our doors for business in 1982 – deliver the best value possible to our customers. That means manufacturing high quality products and selling and installing them for the fairest possible price. We believe we deliver on this promise better than anyone else in the industry.
Our Story
In 1982, we began manufacturing windows. Since then, we’ve grown to become one of the fastest growing businesses in the replacement window and door industry.
Aero Products, one of Quebec’s largest windows manufacturers at that time buys Astro, an Ottawa window manufacturer located in Nepean. The company is renamed Nordik Windows Inc. Robert Béchard, a minority owner and sales director at Aero, is named President.
Nordik Windows begins production of aluminum windows for the contractor market in Ottawa. First year sales of 1.6M.
Nordik Windows begins production of viny windows for the contractor market.
Nordik Windows moves to its new and current manufacturing plant of 38,000 sq. ft. in Vars, Ontario.
Michel Pion, owner of the Verdun Group in Montreal, buys 50% of Nordik Windows. Robert Béchard buys the other 50% from shareholders.
Nordik launches its retail brand in Ottawa – Verdun Doors and Windows – as a franchise of the Montreal-based Verdun Group, with a showroom in Vars.
Nordik Windows becomes the main supplier of windows for the entire Verdun Group.
Robert Béchard retires. Philippe Béchard, Robert’s son, takes over day-to-day operations of retailer Verdun Windows and Doors.
Philippe Béchard takes over day-to-day operations of the window manufacturing business Nordik Windows.
Nordik acquires window retailer Portes et Fenêtres Guitard in Gatineau, Quebec.
Nordik acquires retailer Ottawa Windows & Doors..
Nordik acquires Ottawa’s retailer Lambden Doors and Windows.
Nordik acquires retailer Northern Comfort Windows and Doors in Barrie, Ontario.
Nordik launches RevoCell™, a proprietary line of windows in Microcellular PVC. The new windows are certified Energy Star Most Efficient in standard double-pane configuration.
Nordik acquires retailer Beverley Hills Windows and Doors in Hamilton, Ontario.
Nordik acquires retailer Consumer’s Choice Windows and Doors in Toronto’s Scarborough district.
Nordik Windows completes a new 20,000 sq. ft. expansion and a fully automated glass line.
Nordik Windows and Doors launches as a retail brand in Mississauga, Ontario.
Nordik acquires retailer QSI Windows and Doors in Hamilton, Ontario.
Nordik expands operations and adds a door assembly line in Hamilton’s Stoney Creek district.
Nordik expands its energy-saving RevoCell™ line with new slider and hung sash windows.
Nordik Windows and Doors opens new retail location in Boston, Massachusetts serving the Greater Metropolitan Area.